Support Center

Find answers to the most common questions about our services, process, and how we partner with clients.

We have a broad range of experience, with deep expertise in Technology/SaaS, Financial Services, E-commerce, and Professional Services. Our strategic frameworks are industry-agnostic, allowing us to adapt our core methodologies to the unique challenges and opportunities of any sector. We believe this cross-industry experience is a strength, enabling us to bring fresh perspectives and innovative solutions to our clients. We are always transparent about our experience in a specific niche during initial consultations.

Every engagement begins with a deep-dive Discovery phase. This involves a series of structured workshops and interviews with key stakeholders, a thorough review of your existing data and marketing efforts, and an initial analysis of your market and competitors. The goal is to build a comprehensive understanding of your business, objectives, and challenges. This foundational work ensures that the strategy we develop is perfectly aligned with your specific situation and goals, setting the stage for a successful partnership.

Yes, absolutely. While we are headquartered in Lisbon and have a strong foothold in the European market, we serve clients across the globe. We are adept at developing and executing international marketing strategies, taking into account cultural nuances, local market dynamics, and regulatory landscapes. We leverage modern communication tools to collaborate effectively with teams across different time zones, ensuring a seamless and productive partnership regardless of your location. Many of our projects involve helping businesses expand into new international markets.

Our key differentiator is our commitment to being a true strategic partner, not just a vendor. We are led by senior, experienced strategists who remain deeply involved in every project, ensuring you always have access to top-tier expertise. We combine rigorous, data-driven analysis with practical, actionable recommendations. We don't just deliver a report and walk away; we are dedicated to seeing the strategy through to implementation and ensuring it delivers measurable business impact. Our focus is on long-term value creation.

Our fees are tailored to the scope and complexity of each engagement. A project-based engagement, like a market analysis or brand strategy, will have a fixed fee based on the defined deliverables. For ongoing partnership, our monthly retainer model provides continuous access to our strategic team. We provide a detailed, transparent proposal outlining all costs after an initial consultation where we can fully understand your needs and objectives. We focus on delivering a strong return on your investment in strategic marketing.